The layer between your SaaS platform and your customers' domains
This is a great question. Now that you have the thread layout mapped out with your collapsed history and expanded present, instantly distinguishing between outbound and inbound emails is the next critical UX challenge.
When building a premium, modern client like Linear or Superhuman, do not use left/right alternating chat bubbles (like iMessage or WhatsApp). Business email needs to feel professional and easy to read, which means keeping everything aligned to the left in a single vertical stack.
Instead, you should rely on subtle visual cues, avatars, and typography to separate "Received" from "Sent" emails.
Aditya Patwa,
Founder - Razix
This is a great question. Now that you have the thread layout mapped out with your collapsed history and expanded present, instantly distinguishing between outbound and inbound emails is the next critical UX challenge.
When building a premium, modern client like Linear or Superhuman, do not use left/right alternating chat bubbles (like iMessage or WhatsApp). Business email needs to feel professional and easy to read, which means keeping everything aligned to the left in a single vertical stack.
Instead, you should rely on subtle visual cues, avatars, and typography to separate "Received" from "Sent" emails.
Aditya Patwa,
Founder - Razix